Shipping & Deliverylast update: 01/03/2024
1. Order Processing Time:Orders placed on Wege will be processed within 2 business days from the date of order confirmation. This includes order verification, quality checks, packaging, and dispatch.
2. Delivery Timeframe:Wege is committed to delivering products within 7 days from the date of the order. Please note that the delivery timeframe may vary based on the delivery address. Customers will be provided with a more accurate estimate during the checkout process.
3. Shipping Costs:Shipping costs are calculated at the checkout based on the delivery location, weight, and size of the order.
4. Tracking Information:Once your order is shipped, you will receive a confirmation email with tracking information. This allows you to monitor the delivery status and estimated delivery date.
5. Delays:Wege is not liable for delays caused by factors beyond our control, including but not limited to weather conditions, customs clearance, or third-party carrier issues.
6. Delivery Address:Customers are responsible for providing accurate delivery information. Wege is not responsible for undeliverable packages due to incorrect addresses provided by the customer.
7. Non-Delivery:If a product cannot be delivered within the specified timeframe, Wege will communicate with the customer to arrange an alternative solution, which may include a refund or reshipment.
8. Shipping Restrictions:Some products may have shipping restrictions due to legal or logistical reasons. Wege reserves the right to refuse orders if a product cannot be shipped to a particular location.
9. Contact Information:For any inquiries or concerns related to shipping, please contact us atsupport@wege.ae
For more information on our policies, refer to our complete Terms and Conditions and Privacy Policy.
10. Changes to Terms & ConditionsWege reserves the right to modify or update these Terms and Conditions at any time. Changes will be effective upon posting on the Site.
11. Contact InformationFor inquiries or concerns regarding these Terms and Conditions, contact us at support@wege.ae